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Program Failures

1. Database/Data service problem (RpcSandraSrv)
2. Database problem (MDAC/WinDAC)
3. Sandra does not start at all
4. I need Java RE or Java does not work
5. I need the GDI+ libraries for Windows 2000

Download/Update Issues

1. I am having problems downloading my paid for version
2. I am having problems with login on to the download site

Purchasing/Ordering Issues

1. I have ordered and have not got a keycode
2. The keycode I have does not work
3. I have lost my keycode

Open a new ticket

1. I have a NON-technical issue (purchasing, download, sales)
2. I have a technical issue